At ToolAstra, we believe great tools are built with great feedback. Whether you've found a bug, have a brilliant tool idea, need help with an existing calculator, or just want to say hello β we're here to listen.
Here's how to get in touch:
What to include in your message:
Usually within 24β48 business hours. Complex requests or technical issues may take a bit longer, but we always acknowledge receipt within 24 hours.
Yes! Most of our updates and launches come directly from user suggestions. Tell us what problem you're trying to solve, and we'll evaluate it for our roadmap.
We sometimes share helpful reviews or testimonials (with only first name/country) on our site β but privacy is always respected. You can opt out of sharing in your message.
Absolutely! Just mention 'business' or 'partnership' in your subject line for fast routing to our founders. We're open to collaborations that align with our mission.
Always. Messages are never used for marketing, sold to third parties, or shared outside the ToolAstra team. See our Privacy Policy for details.
Currently, all our tools are web-based and free to use directly. We're exploring API options for developersβstay tuned to our blog for updates!
Please email security@toolastra.com with details. We take security seriously and will investigate promptly. Responsible disclosure is appreciated.
For urgent matters, DMCA takedowns, or critical error fixes, send an email marked "URGENT" in the subject line β we prioritize technical or legal issues to keep ToolAstra running smoothly.
You can also check our Blog for guides, troubleshooting help, and tutorials. Many common questions are answered there!